You can wear your Bella Madre jewelry wherever your life's adventures take you, but we do encourage you to keep it away from too much heat and moisture. Stow your pieces somewhere safe when you shower or swim. And be mindful that longer chains can catch easily. When your pieces need a polish, we find Bella Madre's jewelry cleaner works best! Treat your pieces with care to preserve their beauty.
Returns & Exchanges
- We want you to be completely satisfied with your purchase! However, if you are not, we offer exchanges or store credit within 7 days of receipt of your purchase.
- We do not offer refunds.
- All personalized pieces and sale items are FINAL SALE.
- To initiate your exchange, please email email@example.com. We will send you a properly insured return label. Once we receive and inspect the product and your exchange is approved, we will email you a gift card with your store credit. Shipping costs are not refunded, unless an item is sent in error.
Repairs & Resizing
- Jewelry by nature can be very delicate. However, we stand behind the quality of our pieces. Bella Madre offers a complimentary 90-day limited warranty on all fine jewelry purchases.
- This warranty includes issues that arise from a manufacturing defect, loose diamonds/prongs, missing stones or broken clasps/chains. The warranty does not include issues that arise from normal wear and tear.
- To initiate your repair, please email firstname.lastname@example.org.
Our shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. We utilize real-time rates through UPS to ship all of our merchandise and offer several rate options depending on your preference and budget. Every package we send is insured and the rate is built in to the listed shipping rates. We want you to feel confident your valuables will arrive undamaged, securely and on time.
We use the information you give us (name, billing and shipping addresses, phone number and credit card information) only to process and ship your order. We will never sell or share your personal info.