Policies

Returns & Exchanges

  • We want you to be completely satisfied with your purchase! However, if you are not, we offer exchanges or store credit within 7 days of receipt of your purchase.
  • We do not offer refunds.
  • All personalized pieces and sale items are FINAL SALE.
  • Email info@bellamadrejewelry.com to begin your exchange process. 

Repairs & Resizing

  • Jewelry by nature can be very delicate. However, we stand behind the quality of our pieces. Bella Madre offers a complimentary 90-day limited warranty on all fine jewelry purchases. 
  • This warranty includes issues that arise from a manufacturing defect, loose diamonds/prongs, missing stones or broken clasps/chains. The warranty does not include issues that arise from normal wear and tear. 
  • Email info@bellamadrejewelry.com to initiate your repair. 

Jewelry Care

You can wear your Bella Madre jewelry wherever your life's adventures take you, but we do encourage you to keep it away from too much heat and moisture. Stow your pieces somewhere safe when you shower or swim. And be mindful that longer chains can catch easily. When your pieces need a polish, we find Bella Madre's jewelry cleaner works best! Treat your pieces with care to preserve their beauty. 

Privacy

We use the information you give us (name, billing and shipping addresses, phone number and credit card information) only to process and ship your order. We will never sell or share your personal info.

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